Software Simplified Support Plan Overview

The Software Simplified Support Plan provides you with:

• Prioritized MIP Support through Software Simplified’s Team
• 100% Discount on Software Simplified Training (Virtual)
• 50% Discount on Software Simplified Training (In Person)
• New Staff Orientation Session (Security Rights, Overview of MIP, Knowledgebase)
• Annual System Database Review and Consultation
• Escalated Software Support Cases with the Publisher
• Training Needs Analysis with Users

Please note that the Support Plans apply exclusively to your MIP Fund Accounting system. Support Plan subscriptions are offered on an annual basis, from January through December, with fees prorated for subscriptions beginning mid-year.

The Software Simplified Support Plan is not intended to replace regular staff training or the technical support provided by the software publisher, MIP by Momentive Software. What distinguishes Software Simplified’s Support Plan from MIP’s technical support is our in-depth knowledge of your organization, MIP database structure, and internal processes. This familiarity enables us to provide personalized assistance, troubleshoot issues efficiently, and follow through to ensure timely and effective resolutions.

Annual Subscription (based on the number of licenses)